Lost or Stolen Card
Having a missing debit or credit card can be frustrating. We’re here to help you reach a solution fast and get on with what matters.
Report Your Card Missing
If your First National Bank Bemidji debit or credit card is lost or stolen, simply call the corresponding number below to get help canceling your card and getting a new one ordered.
Debit Card
During business hours: 218-751-2430
After hours: 800-448-5175
Credit Card
Call 800-558-3424 to contact Elan Financial Services customer service.
Turn Off Your Debit Card
Take matters into your own hands with debit card management – available in the First National Bank mobile app. Simply turn your card “off” to restrict any usage of your debit card.
Fraud Alert on Your Debit Card
All First National Bank Bemidji debit Mastercards come standard with features that help protect you from fraudulent charges and other security threats. Features include:
- Built-in chip technology
- Instant fraud alert notifications
What this means: If transactions are flagged as atypical, you may get a call or notification from Fraud Prevention Services.
Travel Plans
If you plan to travel outside Minnesota, please set a notification so your card isn’t temporarily frozen. You can set travel plans easily within your FNBB account (within the mobile app) or by stopping into a branch location.
