Frequently Asked Questions - 1st
What is 1st Net Connection?
1st Net Connection connects you with your First National Bank Bemidji
accounts via your personal computer (PC). Your PC and an Internet connection
allow you to conduct your banking through the Internet, including checking your balance, transferring money between your accounts,
paying First National Bank loans and paying other bills.
How much does 1st Net
1st Net Connection is free.
How do I enroll in 1st Net Connection for the first time?
Customers with accounts at First National Bank Bemidji may sign up for 1st Net Connection
by completing the 1st Net Connection enrollment form on our website
home page. Choose
the "Enroll in Online Banking" button. This will bring you to an
information page about 1st Net Connection. After
reading this important information, press the "Enroll"
button - and the enrollment screen will be ready for you to input your
How do I change my Access
In order for you to change your Access
ID, please call us at 751-2430 or stop in at one of our three
office locations and ask for assistance.
How do I change my password?
To change your password at any time, click the "Change
Options" button. This is found at the top of any page of your
account information. This will bring you to the "Change
Password" screen where you will enter your new password (follow the
format required listed on the screen). You will need to confirm your new
password and press the "Submit" button. Please remember that your
Access ID and Password are "case sensitive". If you use a combination of capital
letters and small letters, you must use that exact combination when you
enter your Access ID and Password.
What happens if I forget my 1st Net Connection
Enter your Access ID and click on Log
In. This action will bring you to the page that contains your
Authentication Image and a box to enter your password. Click on
the “Forgot Your Password – Click Here” button
below the “Submit” button. You will be asked to enter your
Access ID again and then you will be sent an email with your
forgotten password. You will be prompted to change your password
immediately when you log in.
Please remember that your
Access ID and Password are “case sensitive” and you need to
remember the exact same combination when entering them.
What are the software and hardware requirements for
1st Net Connection?
What you need
to use 1st Net Connection is a secure browser and any computer
that accesses the Internet. You may use Microsoft Internet
Explorer 7.0 or higher; Apple Safari 4.0 or higher; Apple Safari
5.0 for Mac; Google Chrome 9.0; Chrome 15.0 or higher; Mozilla
Firefox 3.5 or higher; Opera 10.0 or higher. These browsers
support secure transactions over the Internet using Secure
Socket Layer (SSL) protocol.
What is 1st Net Bill Pay?
1st Net Bill
Pay eliminates checks, stamps,
and paperwork and you can pay virtually anyone in the United
Stated that you would normally pay by check, using your computer
and connection with your First National Bank Bemidji checking account.
Once logged-in to 1st Net Connection and the Bill Pay area
of your account, you arrange for automatic bill payment. You may
set up automatic payments for recurring bills such as your cable
bill, pay individual bills earmarked for payment with varying amounts
such as your phone bill or utility
payment, or create a new payment to any individual in the US.
Once you've approved the payee, amount and date, your payment
will be made by First National Bank Bemidji through the 1st Net
Bill Pay process.
do I enroll in 1st Net Bill Pay?
here to enroll in
1st Net Bill Pay. Complete form, print and drop your
enrollment form at one of our three office locations or mail
enrollment form to First National Bank Bemidji, PO Box 670,
Bemidji MN 56619-0670.
How much does 1st Net Bill Pay cost?
1st Net Bill Pay
is free with eStatements. Without eStatements, the cost is $2.00 per month with a $.25 charge per
item or $20 annually with a $.25 charge per item.
are electronic versions of your account statement(s).
eStatements are available through 1st Net Connection. eStatements are available even if you continue to receive your
paper statements through the mail. When you enroll for
eStatements, you will no longer receive a paper statement in the
mail. eStatements are available to view for the past 18 months.
do I enroll in eStatements?
When you log
on for the first time to enroll for 1st Net Connection, you
will automatically be prompted to enroll. You have the options
to: Accept, Decline, or Ask Me Later. If you would like them,
follow the on screen instructions and click Accept. If you do
not want to enroll for them, and want to continue receiving
paper statements in the mail, click Decline. If you’re unsure
if you want them at this time, click Ask Me Later. If you
Accept, you will be sent an email the next business day asking
you to confirm your enrollment. Follow the instructions in the
email and you’ll be fully enrolled. If you click Decline and
later decide that you would like eStatements, you can click the
“Change Options” button. This is found at the top of any page
of your account information. This will bring you to the “Change
Options” screen where you scroll to the bottom of the screen
where it says eStatement Enrollment and follow the on screen
How can I use 1st Net Connection
to help with balancing my checking account?
1st Net Connection, you are able to view your checking account
daily. Previous day balances and ongoing statements are available through
the previous business day. This allows you to view checks that have cleared
your account and help determine which checks are still outstanding. You
may also click on the check number to view it. This may be helpful if you
have forgotten to record a check in your register.
How do I properly exit/quit 1st Net Connection?
To properly exit/quit 1st Net Connection, you must click on the
"log off" button. This button is available at the top of
any page of your 1st Net Connection account information.
How do I contact the bank if I have a question or comment about 1st Net Connection?
If you have any questions, comments or concerns you
may use the feedback form,
email us at firstname.lastname@example.org or you may call your
personal banker at 218-751-2430.