Debit card fraud alerts

Our system monitors all debit transactions for potential fraud. There is no cost and no enrollment process. If you have a debit card with us, you will get another layer of security automatically.

What We Look For

Most fraud alerts will be triggered from one of three types of transactions:

  1. Those made outside your normal purchasing pattern
  2. Those made at unusual times or in odd locations
  3. Purchases that fit the pattern of known fraud threats

Getting Fraud Alerts

If there is suspected fraud on your account, you will be contacted in the following ways:

Email from noreply@enfactnotifications.com

An email will be sent right away if we have an email address on file.

Want to opt out of email notifications?

Contact Card Services or the Fraud Department: 218-751-2430 

Text from 37268

A text message will be sent minutes after the email goes out if we have a mobile phone number on file.

The text message will only be sent between 8:00 a.m. and 9:00 p.m. (depending on your area code) to avoid disturbing you during the night. If fraud occurs during the night, your card may be blocked, and we will contact you in the morning.

Want to opt out of text messages?

Simply reply "STOP" to opt out of future text message alerts.

Phone call from 844-682-4502 (most likely via this phone number, but it may be another depending on the volume of fraud cases)

You will receive a phone call 15 minutes after the email was sent.

Like text messages, phone calls will only be made between 8:00 a.m. and 9:00 p.m. (depending on your area code) to avoid disturbing you. Your card may be blocked, and your will be contacted in the morning.

NOTE: The call name MAY show up as "spam." 

The type of contact you receive may vary depending on the information associated with your account. To ensure all your information is up to date or to change your contact information, contact Card Services at 218-751-2430.